SPARK Matrix™: Customer Identity and Access Management, Q2 2024

Quadrant Knowledge Solutions’ Customer Identity and Access Management market research includes a detailed analysis of the global market regarding emerging technology trends, market trends, and future market outlook. This research provides strategic information for technology vendors to better understand the existing market, supporting their growth strategies; and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix^TM analysis. The SPARK Matrix^TM includes ranking and positioning of leading Customer Identity and Access Management Solutions with a global impact. The SPARK Matrix^TM includes an analysis of vendors, including 1Kosmos, Akami, Cloudentity, CoffeeBean Technology, CyberArk, DruID, ForgeRock, FusionAuth, IBM, LoginRadius, Microsoft, Nevis Security, Okta, One Identity, Optimal IdM, Ping Identity, SAP, Thales, Transmit Security, Ubisecure, WSO2 and XAYone.

According to Shrikant Jarad, Analyst at Quadrant Knowledge Solutions, “Customer Identity and Access Management involves managing customer identities through authentication and authorization facilities, such as sign in, multi factor authentication, and adaptive access. These solutions enable organizations to aid customer journeys using federated identities and support of social logins, by offering a seamless, single-identity access experience across diverse platforms to provide enhanced customer experience. The CIAM solutions also protect user data from various types of threats, such as data theft and breaches, through sound data security policies that complement compliance and data privacy laws.”

2024 Customer Identity and Access Management SPARK Matrix 
Source: Quadrant Knowledge Solutions

Table of Contents

Executive Overview

Market Dynamics and Overview

Competition Landscape and Analysis 

• Key Competitive Factors and Technology Differentiators

SPARK Matrix™: Customer Identity and Access Management, Q2 2024

Vendor Profiles

Research Methodologies

---

Custom Research Service

Our custom research service is designed to meet the client’s specific requirements by providing a customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable is uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways:

• Detailed understanding of the industry structure, market participants, and value chain mapping
• Business potential and opportunities of target markets, economies, and industries
• Strategic planning and tactical opportunities
• Go to market strategies.