SPARK Matrix™: Robotic Process Automation (RPA), Q4 2023

Quadrant Knowledge Solutions announced today that it has published SPARK Matrix analysis of the global Robotic Process Automation Market. The Quadrant Knowledge Solutions SPARK Matrix™: Robotic Process Automation includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading Robotic Process Automation vendors in the form of its SPARK Matrix™. The study provides strategic information for users to evaluate different vendor capabilities, competitive differentiators and market position.

The RPA software platform effectively combines the user interface (UI) interactions and the APIs for integrating and performing high volume repetitive tasks occurring between the productivity applications and the enterprise. RPA tools undertake successful autonomous execution of multiple transactions and activities taking place across unrelated software applications through the emulation of human processes. Overall, the RPA usage is exponentially increasing owing to the RPA systems’ robust integrations with the centralised IT governance, in addition to the modern RPA systems being strengthened by AI, NLP and machine vision for ably mitigating breakage or system inconsistencies, if any. Ultimately, majority RPA vendors are moving towards providing robust intelligent process automation (IPA) solutions, and further evolving their cognitive automation capabilities to stay ahead in the curve.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix includes an analysis of vendors, including UiPath, NICE, Automation Anywhere, SS&C Blue Prism, Appian, Nintex, WorkFusion, ServiceNow (Intellibot.io), Datamatics, Salesforce (MuleSoft), Pegasystems, EdgeVerve Systems, Microsoft, SAP, IBM, Cyclone Robotics, AutomationEdge, Hyland, OpenBots, ElectroNeek, and qBotica.

According to Apoorva Dawalbhakta, Associate Director at Quadrant Knowledge Solutions, “Robotic Process Automation vendors are actively focussing on providing - a built-in drag-and-drop design studio for creating visual workflow views and promoting out-of-the-box solutions enabling fast-tracked no-code automation building. The vendors are also providing holistic automation cloud enabling amalgamated BPM, RPA and AI capabilities, promoting a unified automation approach”. He further adds, “The significance assumed by end-to-end intelligent automation tools for driving operational resiliency by supporting enhanced business enablement across cloud native platforms – remains a prominent and growing trend in context of the RPA vendors. Furthermore, vendors would also be focussing on the provision of ‘continuous discovery’ over and above the traditional offering of the ‘process discovery’, enhancing the overall RPA effectiveness.”

Table of Contents

Executive Overview

Market Definition and Overview

• Market Definition
• Market Overview
• Key Robotic Process Automation (RPA) capabilities

Competition Landscape and Analysis 

• Key Competitive Differentiators

SPARK Matrix™: Robotic Process Automation (RPA) , Q4, 2023

Vendor Profile

Research Methodologies

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