SPARK Matrix™: Digital Banking Services, 2024

Quadrant Knowledge Solutions’ Digital Banking Services market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, market trends, and future market outlook. This research provides strategic information for service providers to better understand the existing market, supporting their growth strategies and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK MatrixTM analysis. SPARK MatrixTM includes ranking and positioning of leading Digital Banking Services vendors with a global impact. This study includes an analysis of key vendors, including Accenture, Aspire Systems, Atos, Birlasoft, Capgemini, CGI, Cigniti, Coforge, Cognizant, Comarch, Endava, Fujitsu, GFT, HCL Technologies, Infosys, Itransition, LTI Mindtree, Maveric Systems, Mphasis, NTT Data, Persistent Systems, Quinnox, Softtek, Sopra Banking, Tech Mahindra, Tietoevry, Virtusa, Wipro, WNS, and Zensar.

According to VVVD Akhilesh, Analyst at Quadrant Knowledge Solutions, “Digital Banking is the automation of traditional banking capabilities offered through a platform that enables banks in driving digital transformation journey to provide a seamless and convenient banking experience through digital channels, such as websites, and mobile apps. Digital Banking Services include the implementation and deployment of various banking services that are offered alongside the platform including digital onboarding, transaction monitoring, open banking, loan origination and card issuance, wallets and payments, retail and corporate banking, and regulatory and compliance. It leverages advanced analytics, AI/ML, and robotic process automation to gain insights, enhance risk management, improve customer engagement, and optimize end-to-end processes.” adds Akhilesh.

2024 Digital Banking Service SPARK Matrix
Source: Quadrant Knowledge Solutions

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Table of Contents

Executive Overview

• Key Research Findings

Market Overview

Competitive Landscape and Analysis 

• Key Competitive Factors and Technology Differentiators

SPARK Matrix™: Digital Banking Service

Vendor Profile

Research Methodologies

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