SPARK Matrix™: Digital Banking Services, 2022

Quadrant Knowledge Solutions’ Digital Banking Services market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate as well. This research provides strategic information for service vendors to better understand the existing market, supporting their growth strategies; and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. SPARK Matrix includes ranking and positioning of leading Digital Banking Services vendors, with a global impact. The SPARK Matrix includes an analysis of vendors, including Accenture, Aspire Systems, Atos, Birlasoft, Capgemini, Cognizant, DXC Technology, Endava, Fujitsu, GFT, HCL Technologies, Infosys, ITC Infotech, LTI, Maveric Systems, Mindtree, Mphasis, NTT Data, Sopra Steria, TCS, Tech Mahindra, Tietoevry, Virtusa, and Wipro.

According to Pradnya Gugale, Analyst at Quadrant Knowledge Solutions “A Digital Banking Service provider’s solution portfolio is backed by technologies such as AI, ML, and RPA which will help banks to offer better-personalized services, automate the labour-arbitrage processes and minimize the STP rates. Moreover, vendors are also focusing on offering a seamless user experience in an omnichannel environment to optimize user engagements. Vendors are focusing on improving the technology value proposition of their digital banking products by adopting cloud platforms and integrating key features, including mobile authentication onboarding and access, biometric authentications, and more.”

2022 Digital Banking Services SPARK Matrix
Source: Quadrant Knowledge Solutions

Table of Contents

Executive Overview

• Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis 

• Competitive Overview and Analysis
• Factors and Technology Differentiators

SPARK Matrix™: Digital Banking Services

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