SPARK Matrix™: Artificial Intelligence for IT Operations (AIOps), Q2 2025

QKS Group's Artificial Intelligence for IT Operations (AIOps) market research includes a comprehensive analysis of the global market in terms of emerging technology trends, market trends, and future market outlook. This research offers strategic insights for technology vendors to better understand the current market landscape, supporting their growth strategies; and for users to assess different vendors’ capabilities, competitive differentiation, and market position.

The research includes a detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix ranks and positions leading Artificial Intelligence for IT Operations (AIOps) vendors with a global impact. The SPARK Matrix includes analysis of vendors such as Aisera, BigPanda, BMC, Broadcom, Datadog, Digitate, Dynatrace, Elastic, Neurealm (GS Lab | GAVS), IBM, Interlink Software, LogicMonitor, Logz.io, New Relic, OpenText, PagerDuty, Riverbed Technology, ScienceLogic, ServiceNow, Amelia, by SoundHound AI, Splunk (Cisco), Sumo Logic, UST, VuNet Systems, and Zenoss.

According to Karun E S, Senior Analyst at QKS Group, "The AIOps market is rapidly evolving, with vendors focusing on integrating advanced AI and machine learning capabilities to streamline IT operations and improve overall efficiency. Vendors differentiate themselves through features like Generative AI, real-time data processing, predictive analytics, and automation of incident responses.”

2025 Artificial Intelligence for IT Operations (AIOps) SPARK Matrix
Source: QKS Group

Table of Contents

• Key Findings

• SPARK Image

• Vendor Profiles

• Market Definition & Capabilities

• Evaluation Criteria

• Research Methodologies

Custom Research Service

Our custom research service is designed to meet the client’s specific requirements by providing customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable is uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways:

• Detailed understanding of the industry structure, market participants, and value chain mapping

• Business potential and opportunities of target markets, economies, and industries

• Strategic planning and tactical opportunities

• Go to market strategies