Market Share: Process Automation, 2025, Worldwide

Quadrant  Knowledge  Solutions  Reveals that Process Automation Market is Projected to Register a CAGR of 5.82% by 2030. 

The emphasis in the process automation market is shifting towards increasing productivity, operational efficiency, and the adoption of advanced technologies such as the Internet of Things (IoT), cloud-based automation, and artificial intelligence (AI). This shift is driven by the need for organizations to streamline workflows, reduce labour costs, and improve overall efficiency. One of the emerging trends in process automation for the next five years is the rise of citizen development, where non-technical users are empowered to create and manage their own business processes using low-code or no-code tools. This democratization of automation allows for greater agility and responsiveness to changing business needs. 

Quadrant Knowledge Solutions defines Process automation as it involves using software and technology to automate business processes, reducing the need for human intervention in routine tasks, streamlining complex processes, improving accuracy, and enhancing overall efficiency, aiming to achieve organizational goals. It includes technologies like robotic process automation (RPA), intelligent document processing, workflow orchestration, artificial intelligence (AI), system integrations, and business rules. Process automation is a pivotal element in digital transformation, leading to benefits such as increased productivity, agility, customer satisfaction, compliance, cost reduction, staff utilization, and error minimization. Successful implementation of process automation involves setting clear organizational goals, identifying precise opportunities, selecting appropriate tools, indulging in effective change management, and ensuring continuous monitoring and evaluation. 

Key questions this study will answer: 

• What is the current state of competition in the Process Automation market? 
• What is the market share held by major vendors in this market? 
• What are the key competitive dynamics in the global and regional markets for Process Automation 
• Who are the leading vendors in the global and regional markets? 
• Are there vendors specializing in specific industries? 
• How do different vendors compare in terms of their offerings of cloud-based versus on-premises solutions? 
• What competitive factors impact the market positioning of different vendors? 
• What are the relative strengths and challenges of the vendors operating in this market? 
• How do different vendors position themselves competitively across customer segments, from SMBs to large enterprises? 

Vendors covered in this Study: 

ACTICO, Aera Technologies, CRIF, Decisions, Experian, FICO, FlexRule, IBM, InRule, Pegasystems, Progress, Provenir, Quantexa, Sapiens, SAS, Sparkling Logic, TIBCO Software, AgilePoint, Appian, AuraQuantic, Automation Anywhere, Axon Ivy, Bonitasoft, Camunda, Enate, FireStart, GB TEC, Job Router AG, Microsoft, Nintex, Oracle, PMG, Salesforce, SAP, ServiceNow, SS&C Blue Prism, Tungsten Automation, Ultimus, Zoho, and Zvolv. 

Table of Content: 

Chapter 01: Executive Summary 

• Key Research Findings 
• Top Predictions 
• Top Trends 
• Market Summary 

Chapter 02: Market Overview 

• Market Definition and Scope 
• Key Factors Impacting the Market  

• Drivers & Restraints  

Chapter 03: Market Share Analysis- Worldwide  

• Global Process Automation Market Share Analysis 

Chapter 04: Market Share Analysis 

• Market Share by Region 

• Market Share Worldwide 
• Market Share USA 
• Market Share Canada  
• Market Share Latin America 
• Market Share Western Europe 
• Market Share Central & Eastern Europe 
• Market Share Middle East & Africa8 
• Market Share China 
• Market Share APAC Ex Japan & China 
• Market Share Japan 

• Market Share by Industry Verticals 

• Market Share by Media & Entertainment 
• Market Share by Retail 
• Market Share by BFSI 
• Market Share by Travel & Hospitality 
• Market Share by Education 
• Market Share by Public Sector 
• Market Share by Healthcare & Life Science 

• Market Share by Automotive 
• Market Share by Food & Beverage 

• Market Share by Deployment Type 

• Market Share by Deployment Type: On prem  
• Market Share by Deployment Type: Cloud  

• Market Share by Customer Type  

• Market Share by SMB  
• Market Share by Large  
• Market Share by Enterprise  

Chapter 05: Company Profile 

• Company Overview  
• Analyst Perspectives and Analysis 

Chapter 06: Appendix 

• Research Methodologies 

List of Figures  

• Fig. 1 Market Share of Process Automation  Worldwide, 2025 
• Fig. 2 Market Share of Process Automation  USA, 2025 
• Fig. 3 Market Share of Process Automation  Canada, 2025 
• Fig. 4 Market Share of Process Automation  Latin America, 2025 
• Fig. 5 Market Share of Process Automation  Western Europe, 2025 
• Fig. 6 Market Share of Process Automation  Central & Eastern Europe, 2025 
• Fig. 7 Market Share of Process Automation  Middle East & Africa, 2025 
• Fig. 8 Market Share of Process Automation  Asia excluding Japan and China, 2025 
• Fig. 9 Market Share of Process Automation  Japan, 2025 
• Fig. 10 Market Share of Process Automation  China, 2025 
• Fig. 11 Market Share of Process Automation  IT & Telecom Industry, 2025 
• Fig. 12 Market Share of Process Automation  Banking & Financial Services Industry, 2025 
• Fig. 13 Market Share of Process Automation  Insurance Industry, 2025 
• Fig. 14 Market Share of Process Automation  Healthcare Industry, 2025 
• Fig. 15 Market Share of Process Automation  Government & Public Sector, 2025 
• Fig. 16 Market Share of Process Automation  Retail & eCommerce, 2025 
• Fig. 17 Market Share of Process Automation  Manufacturing, 2025 
• Fig. 18 Market Share of Process Automation  Hospitality, 2025 
• Fig. 19 Market Share of Process Automation  On-premises Deployment, 2025 
• Fig. 20 Market Share of Process Automation  Cloud Deployment, 2025 

• Fig. 21 Market Share of Process Automation  SMB Customers, 2025 
• Fig. 22 Market Share of Process Automation  Large Customers, 2025 
• Fig. 23 Market Share of Process Automation  Enterprise Customers, 2025 

Custom Research Service 

Our custom research service is designed to meet the client’s specific requirements by providing a customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable is uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways: 

• Detailed understanding of the industry structure, market participants, and value chain mapping 
• Business potential and opportunities of target markets, economies, and industries 
• Strategic planning and tactical opportunities 
• Go to market strategies.