With the growing preference towards hybrid models of work, the management of both cloud-based and on-premise systems is becoming increasingly complex. Additionally, with increasing businesses adopting the hybrid approach, a real concern around disconnected systems and the associated risks and costs is being understood and looked into with greater detail. On this background, Tungsten Automation seems to be addressing these and other challenges with its new Hybrid Cloud Print Solution, which primarily integrates the Tungsten Printix and Tungsten ControlSuite for unifying the print operations. Additionally, the launch is also specifically debuting a generative AI-powered Copilot for Printix, promoting enhanced user experience and simplified overall administration.

Putting into perspective - Tungsten Printix and Tungsten ControlSuite :

Tungsten Printix -

Tungsten Printix is a cloud-based print management solution that is designed to promote simplified and optimized enterprise printing workflows. It enables organizations for modernizing their printing infrastructure, while also improving efficiency, scalability and security.

Salient Features being promoted -

• Seamless Cloud Integration - It eliminates the need for an on-premise print server, thereby offering a scalable, secure, and cost-effective way for managing printers across various multiple locations.
• Centralized Management – ThroughPrintix,IT teams can effectively monitor, control, and troubleshoot the end-to-end printing infrastructure remotely, via a user-friendly and easy to understand dashboard, reducing the overall administrative overhead.
• Security and Compliance - Printix seems to promote robust data security through precise encryption and steadfast access controls, thus aligning with the  GDPR and other compliance standards, minimizing unauthorized and unwanted access to sensitive documents.
• Flexibility for Hybrid Workforces – Since it supports mobile and remote printing, it allows users to print from amidst any variety of devices, which includes smartphones amongst others, thus ensuring heightened productivity in the hybrid work environments.
• Cost Optimization – The Printix solution reduces overall operational expenses by automating the printer management, optimizing the printer usage, and consecutively minimizing the waste, through enabling detailed reporting.

Tungsten ControlSuite -

The Tungsten ControlSuite is an advanced document management and workflow automation platform, that is designed specifically for enterprises to streamline their document processes. By leveraging it, the organizations could enhance their operational efficiency, enabling reduced costs, and overall improvement in the document security and compliance adherence.

• Centralized Document Management: It allows organizations to store, manage, and retrieve all types of documents from a single, secure location, promoting enhanced collaboration and productivity.
• Workflow Automation: ControlSuite automates routine document workflows, reducing manual intervention and accelerating processes such as approvals, reviews, and distribution.
• Comprehensive Print Management: The tool promotes integration of print management capabilities, enabling businesses to monitor and control different aspects like the printing costs, management of printer usage, and ensuring robust security across their network.
• Analytics and Reporting: The Tungsten ControlSuite provides key insights and relevant analytics, allowing organizations to precisely track the document usage and workflow efficiency, promoting enhanced and informed decision-making.

Analysis of the Development -

It is observed that the Tungsten Automation’s Hybrid Cloud Print Solution, powered by Printix and ControlSuite, offers a distinct unified approach for managing the cloud and on-premise print environments, strengthening it with enhanced flexibility, security, and end-user experience.

Significant aspects of the Development -

• Integration of Printix and ControlSuite – It seems this development is directed at streamlining the overall administration by unifying the workflows across diverse infrastructures, while simultaneously improving the overall security and user experience.
• Printix Hybrid Cloud – Would be providing exhaustive support for remote and home printing needs across any device. Additionally, it could also offer print auditing for compliance, and would potentially integrate seamlessly with the ControlSuite or third-party systems, directed for specialized workflows.
• Printix strengthened by Generative AI Copilot – Targeted for simplifying the print management system making use of plain-language commands, this could also promote accelerated configuration and significantly reduced time-to-value.

Last Word -

It must be noted that, Tungsten Automation is offering a prominent and less before seen hybrid print solution which would ensure scalability, enhanced security and flexibility. The hybrid platform seems positioned to offer businesses of different sizes with a scalable and future-proof, print and capture management solution. Thus it would be capable of seamlessly integrating across diverse systems, with both cloud and on-premise environments enhancing the overall compliance and user experience. Furthermore, the generative AI-powered Copilot for Printix,  would further streamline operations, promoting reduced costs, and greatly enhanced overall employee productivity and satisfaction. Available currently with the updated versions of Printix and ControlSuite, the solution is expected to feature a robust Generative AI-powered Copilot for Printix in its upcoming releases.

Author - Apoorva Dawalbhakta, Associate Director Research, QKS Group