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17.06.2025

QKS Review

QKS Review: From Visualization to Intelligence-Driven Transformation and the Growing Gap Among Established Enterprise Platforms

Author:

Pranjal Singh

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Executive Summary:

Executive Summary

From Visualization to Intelligence-Driven Transformation: The Real State of Process Mining in 2025

Another strategic battlefield is now set in process mining, where winning is no longer achieved simply by dashboards or discovery but rather by a platform that can operationalize intelligence at scale, provide the required vertical relevance, and serve as a seamless set of AI-driven enterprise architectures. This analyst blog discusses the key vendors with the critical distinction of ones that really have transformation capability and those who are still on the outside of the curve.

SAP Signavio, Celonis, and ARIS are the leaders for the future in process intelligence. SAP Signavio stands out for its tight integration with the core SAP systems and multiple AI options, as well as for supporting the most complex enterprise-wide transformations. Celonis continues to offer architectural depth and process-centric intelligence across various high-impact verticals. ARIS, with its grounding in decades of governance expertise, is expanding cloud-native delivery and generative AI, particularly in regulated industries. Appian, being successful in the low-code and automation area, presents limited industry-specific mining capabilities. The process insights it offers, however, remain oriented heavily toward workflow execution and lack strategic diagnostic power found in platforms focused more strictly on process mining.

On the contrary, clear signs of underperformance appear in UiPath, IBM, and Pegasystems. Process mining with UiPath largely remains a mere cover for its automation suite, rather than functioning as a genuine intelligence engine. IBM’s offering, although integrated, its solution remains complex and late in innovation, while generative AI functionalities continue to live in aspiration. Despite Pegasystems' automation background, the company is missing process mining depth, industry alignment, and the independent value that should characterize a robust process intelligence solution.

This evaluation goes beyond comparison at a surface level to assess every vendor on AI integration, vertical execution, clarity of architecture, and innovation roadmap. As the market continues to converge toward intelligence-based transformation, only a handful of platforms are positioned to lead the charge. Most will either need to quickly evolve beyond their current offering or settle into being a feature set in someone else's technology stack.

The process mining market has evolved dramatically over the past years, moving from standalone discovery tools to becoming the backbone of enterprise process intelligence strategies. Yet, as we reach 2025, the vendor landscape reveals sharp contrasts in roadmap ambition, AI integration depth, vertical solution maturity, and strategic focus.

SAP Signavio: AI-Augmented Process Transformation at Enterprise Scale

While SAP Signavio’s strategy and solutions are fully agnostic and cover both SAP and non-SAP use cases, SAP Signavio is recognized as the preferred process mining solution for SAP-led transformations, particularly around SAP S/4HANA migrations, enterprise modernization and continuous improvement. Its product roadmap has been accelerated post-acquisition, with SAP multiplying the Signavio R&D team, integrating SAP’s AI copilot Joule, and expanding its value accelerator library, which now includes thousands of prebuilt KPIs, templates, and benchmarks. AI adoption in SAP Signavio goes beyond surface-level chatbot interfaces. For example, its automated root cause and value identification, as well as simulation capabilities, are being actively extended to anticipate performance shifts under SAP S/4HANA transformations, but also applying to other SAP Business Suite solutions; a predictive layer that most standalone mining tools cannot match.

Celonis: Architecting the Process Intelligence Fabric

Celonis remains the most structurally advanced player in the market. Its roadmap is driven by a deep understanding of process data at an object-centric level, setting it apart from legacy case- or activity-centric tools. The company’s Process Intelligence Graph (PI Graph) reflects this architectural shift: rather than mining isolated workflows, Celonis builds an enterprise-wide mesh of process relationships, enabling insights at the intersection of finance, operations, supply chain, and customer service. This architectural depth is what powers Celonis’ strong adoption across manufacturing, financial services, and healthcare verticals that require nuance in cross-functional optimization. On the AI front, Celonis has matured beyond the initial wave of machine learning algorithms and anomaly detection. Its AI Copilot capabilities are not just assistive, they are actively reshaping how non-technical stakeholders interact with process data. By embedding generative AI directly into exploration, Celonis is lowering the barrier between enterprise knowledge and technical data models. Importantly, the platform supports custom AI models, making it adaptable for large enterprises with proprietary analytics frameworks.

ARIS: Process Intelligence Reinvented

ARIS, now operating independently under the Silver Lake-backed Software AG group, has regained strategic clarity post-spin-off. Unburdened by the broader Software AG portfolio, ARIS is focusing on process intelligence as a core mission, not as an add-on to integration or IoT solutions. Key innovations like the ARIS AI Companion demonstrate ARIS’s sharp turn toward democratized, generative-AI-powered analysis, process creation and workforce enablement. But the more significant differentiator for ARIS is the continued growth in its end-to-end architecture: ARIS is actively investing in ecosystem partnerships, such as integrating ProcessMaker’s task mining, and emphasizing SaaS delivery models to accelerate enterprise adoption. What gives ARIS an edge is its long heritage in process modelling and governance. While many process mining platforms focus purely on discovering current-state processes, ARIS seamlessly links mined reality to designed process models, governance frameworks, and risk management structures. This duality makes ARIS particularly valuable for enterprises seeking not just operational optimization, but also compliance alignment and strategic process design.

Appian: Unified Low-Code + Mining, but Depth Trade-Offs Remain

Appian’s strategy has always been platform-centric: it’s not just about mining; it’s about unifying process insights with execution in a single low-code automation ecosystem. With Process HQ, Appian integrates process mining, data fabric, and automation triggers, enabling business users to go from discovery to remediation inside one stack. While this integration appeals strongly to existing Appian clients, it also sets structural limits. Appian’s AI investments, while meaningful in the automation layer (document understanding, intelligent routing), are not yet differentiated at the mining level compared to best-in-class pure-play mining vendors. Additionally, Appian’s vertical depth tends to be service-centric (finance, insurance, government, life science), with fewer prebuilt accelerators for complex, non-service industries like manufacturing or logistics. Strategically, Appian offers a balanced proposition: tight integration for existing customers, but less compelling as a standalone mining solution for enterprises seeking cross-platform, best-in-class mining analytics.

UiPath: Automation Leader, Intelligence Catching Up

UiPath has expanded its process intelligence capabilities through its Discovery Suite, while presenting it as a founding pillar in its broader automation strategy. Identifying automation opportunities remains paramount to the platform, integrating those insights into downstream execution through RPA and AI-driven workflows. It focuses on visual dashboards, task discovery, and linking automation to create value at the operational stage; yet, the process mining is often brought in as an additional layer rather than serving as a stand-alone process intelligence engine. From an architectural point of view, the offering continues to evolve. However, it has yet to demonstrate the same level of maturity in terms of deep cross-system orchestration, vertical-specific accelerators, or embedded generative AI that one finds in some of the dedicated process intelligence platforms. Recent additions to the platform, such as Maestro and AI agents, signal progress, but it's early days for adoption within process mining workflows. Many enterprises continue to depend on external tools to get advanced process insights, which suggests that the intelligence layer from UiPath is evolving, but is not yet fully enterprise-ready for AI-driven transformation.

IBM: Legacy Weight, Innovation Drag

IBM’s Process Mining, born from the myInvenio acquisition, fits neatly into IBM’s Cloud Pak for Business Automation narrative. However, the product’s market impact remains limited. While IBM promotes a vision of AI-driven optimization, much of its innovation focus lies outside the mining module itself, in broader automation orchestration, workflow, and decisioning. As a result, IBM Process Mining risks becoming a utility component in a mega-suite, rather than a differentiated solution driving independent process insights. Additionally, IBM’s marketing promises, e.g., AI-driven recommendations and predictive optimization, are often more aspirational than fully delivered, leaving it vulnerable to comparison with more agile, innovation-focused competitors.

Pegasystems: Late Entrant, Overstated Claims

Pega’s entry into process mining via the Everflow acquisition was late, and while it brings process mining closer to its existing low-code automation and decision-making strengths, it’s clear that Pega is still catching up. The product roadmap positions Pega Process Mining as an integrated extension of the Pega platform, with generative AI-ready features and live optimization promises. However, Pega’s generative AI integration is still at an early stage (API-level readiness rather than native copilots), and its vertical accelerators are heavily skewed toward front-office processes (customer journeys, claims, service workflows). Most notably, Pega’s claim to be more “business-friendly” than other mining tools overlooks the significant progress already made across the market in democratizing process intelligence for business users. As it stands, Pega’s mining story is compelling inside the Pega ecosystem, but lacks competitive weight as a standalone mining leader.

Final Analyst Takeaways

The process mining market in 2025 is no longer defined by surface-level visualizations or simple conformance checking,  it is shaped by which vendors can embed process intelligence deeply into enterprise architectures, scale AI-powered insights, and connect discovery directly to execution. Celonis, SAP Signavio, and ARIS lead because they combine mature architectures, deep vertical accelerators, and credible AI integration, turning process intelligence into a strategic transformation engine. They are not just adding AI features; they are reshaping how organizations think about process optimization at scale.

Appian holds strategic value primarily for enterprises invested in its low-code ecosystem, offering tightly coupled mining and automation. But it competes more as a platform integrator than a pure mining innovator, meaning its roadmap success depends on how well it can unify these layers without sacrificing analytical sophistication. UiPath, IBM, and Pegasystems face critical challenges. UiPath risks being boxed into an RPA-centric narrative, IBM struggles to translate broad AI promises into mining-specific differentiation, and Pegasystems, despite aggressive marketing, remains in the early innings of mining maturity. All three need to prove they can innovate beyond their legacy strengths and deliver process mining capabilities that stand on their own merit.

For enterprise buyers, the selection question is no longer who offers mining? Nearly every automation platform does. The real question is who offers mining that will sustain competitive advantage, drive measurable transformation, and integrate seamlessly into your evolving AI and digital operating model? For vendors, the stakes are equally clear only those who combine AI maturity, architectural depth, and industry impact will lead the next wave of process intelligence. Anything less will relegate mining to a secondary feature in a crowded automation portfolio, and the market is already moving past that.

Disclaimer:

This blog is based on independent research and publicly available information. The insights presented reflect the views of QKS Group and are for informational purposes only. While we strive for accuracy, we do not guarantee completeness or absolute correctness. Vendors are welcome to provide clarifications or updates. If any vendor listed in this analysis wishes to provide additional context or clarification, we welcome a briefing call and will consider incorporating relevant updates. This analysis is not intended to disparage any vendor but to provide an informed, balanced perspective. We encourage open and constructive dialogue to foster transparency and a deeper understanding of the industry.

Author: Pranjal Singh, Principal Industry Analyst at QKS Group

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